Shore Power Metering and Billing for Resort Docks

Shore Power Metering and Billing for Resort Docks

Shore Power Metering and Billing for Resort Docks

A resort dock can meter every pedestal and bill each vessel for the electricity it actually drew, on a published rate, without anyone walking the pontoon with a clipboard. Today most docks estimate power at checkout, which means the property either absorbs the difference or argues about it with the guest holding the largest bill. Harba is the operating system for the dock, and HarbaPower meters, controls and bills shore power as part of it.


Configured per property, based on the number of pedestals and the scale of your marine operation. A demo confirms the right setup for your dock.

A resort dock can meter every pedestal and bill each vessel for the electricity it actually drew, on a published rate, without anyone walking the pontoon with a clipboard. Today most docks estimate power at checkout, which means the property either absorbs the difference or argues about it with the guest holding the largest bill. Harba is the operating system for the dock, and HarbaPower meters, controls and bills shore power as part of it.


Configured per property, based on the number of pedestals and the scale of your marine operation. A demo confirms the right setup for your dock.

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Estimated power is the charge your highest-spending guests are most likely to query

Estimated power is the charge your highest-spending guests are most likely to query

You already know how this goes. A large motor yacht runs air conditioning across several cabins for four nights, someone produces a round number at departure, and the owner questions it. The concierge gets pulled into a conversation about kilowatt hours, and the charge is often reduced or dropped to protect the relationship. Meanwhile the vessels that barely plugged in paid the same flat fee, so the dock is simultaneously overcharging some guests and absorbing consumption from others, with nothing in the accounts to show which.

You already know how this goes. A large motor yacht runs air conditioning across several cabins for four nights, someone produces a round number at departure, and the owner questions it. The concierge gets pulled into a conversation about kilowatt hours, and the charge is often reduced or dropped to protect the relationship. Meanwhile the vessels that barely plugged in paid the same flat fee, so the dock is simultaneously overcharging some guests and absorbing consumption from others, with nothing in the accounts to show which.

Metering turns power from a negotiation into a charge the guest can check

Metering turns power from a negotiation into a charge the guest can check

Metering turns power from a negotiation into a charge the guest can check

Metering makes electricity the same kind of charge as any other line on the property: a rate the guest can see, a quantity that was recorded, and a total anyone can verify. HarbaPower reads consumption per pedestal, ties it to the berth, the vessel and the dates, and produces the charge automatically on your published tariff. The dock team stops taking readings by hand, finance stops guessing what the amenity consumed, and the guest gets a number they can check for themselves. The dock's own records are what make that possible, which is why metering sits inside the system that runs the berths rather than beside it.

Metering makes electricity the same kind of charge as any other line on the property: a rate the guest can see, a quantity that was recorded, and a total anyone can verify. HarbaPower reads consumption per pedestal, ties it to the berth, the vessel and the dates, and produces the charge automatically on your published tariff. The dock team stops taking readings by hand, finance stops guessing what the amenity consumed, and the guest gets a number they can check for themselves. The dock's own records are what make that possible, which is why metering sits inside the system that runs the berths rather than beside it.

Metering makes electricity the same kind of charge as any other line on the property: a rate the guest can see, a quantity that was recorded, and a total anyone can verify. HarbaPower reads consumption per pedestal, ties it to the berth, the vessel and the dates, and produces the charge automatically on your published tariff. The dock team stops taking readings by hand, finance stops guessing what the amenity consumed, and the guest gets a number they can check for themselves. The dock's own records are what make that possible, which is why metering sits inside the system that runs the berths rather than beside it.

What HarbaPower does at the pedestal, on the invoice and in the accounts

What HarbaPower does at the pedestal, on the invoice and in the accounts

Metering is only useful when it reaches the invoice, so HarbaPower covers both ends of that journey. Consumption is read live at each pedestal and recorded against the berth, the vessel and the dates of the stay, and the pedestal itself can be switched remotely so power follows the stay rather than staying on between vessels. The charge is then calculated automatically on your published rate per kilowatt hour, with support for an included daily allowance or a standing charge if your tariff uses them, and seasonal berth holders and liveaboards are billed on a cycle instead of receiving one large figure at the end. Guests settle at the dock by card or on account, and power appears as its own revenue line so finance can reconcile what was billed against what the property's supply actually delivered.


Putting a number on it makes the case concrete. Take a 40-berth resort dock in peak season with 15 vessels connected on an average day. At a modest average of 12 kilowatt hours a day beyond any included allowance, at €0.35 per kilowatt hour, that is €63 a day or roughly €5,700 across a 90-day season. A dock with several large motor yachts running air conditioning will sit well above that average, since a single vessel of that type can draw a multiple of what a small yacht uses overnight, so run the calculation on your own mix rather than on the conservative figure. Treat recovered electricity as one line in the case rather than the whole of it, alongside the credits no longer issued to settle disputes, the staff time saved on pontoon rounds, and the berth and service revenue the amenity should be capturing, which together is where the commercial argument is made. These are illustrative figures to rebuild on your own tariff, pedestal count and vessel mix, not published results. Tariff design, dispute prevention and the local rules on recharging electricity are covered in the practical guide to metering and billing dock electricity, and the wider revenue picture is in the guide to growing revenue the PMS never captured.

Metering is only useful when it reaches the invoice, so HarbaPower covers both ends of that journey. Consumption is read live at each pedestal and recorded against the berth, the vessel and the dates of the stay, and the pedestal itself can be switched remotely so power follows the stay rather than staying on between vessels. The charge is then calculated automatically on your published rate per kilowatt hour, with support for an included daily allowance or a standing charge if your tariff uses them, and seasonal berth holders and liveaboards are billed on a cycle instead of receiving one large figure at the end. Guests settle at the dock by card or on account, and power appears as its own revenue line so finance can reconcile what was billed against what the property's supply actually delivered.


Putting a number on it makes the case concrete. Take a 40-berth resort dock in peak season with 15 vessels connected on an average day. At a modest average of 12 kilowatt hours a day beyond any included allowance, at €0.35 per kilowatt hour, that is €63 a day or roughly €5,700 across a 90-day season. A dock with several large motor yachts running air conditioning will sit well above that average, since a single vessel of that type can draw a multiple of what a small yacht uses overnight, so run the calculation on your own mix rather than on the conservative figure. Treat recovered electricity as one line in the case rather than the whole of it, alongside the credits no longer issued to settle disputes, the staff time saved on pontoon rounds, and the berth and service revenue the amenity should be capturing, which together is where the commercial argument is made. These are illustrative figures to rebuild on your own tariff, pedestal count and vessel mix, not published results. Tariff design, dispute prevention and the local rules on recharging electricity are covered in the practical guide to metering and billing dock electricity, and the wider revenue picture is in the guide to growing revenue the PMS never captured.

Built for docks with air conditioning load, liveaboards or mixed vessel sizes

Built for docks with air conditioning load, liveaboards or mixed vessel sizes

Built for docks with air conditioning load, liveaboards or mixed vessel sizes

Metering pays off where consumption varies and matters: docks with larger motor yachts, air conditioning or heating load, seasonal berth holders, anyone staying aboard, or a mix of vessel sizes that makes a flat fee indefensible. If power disputes at checkout are a recurring annoyance at your property, this is for you.

Metering pays off where consumption varies and matters: docks with larger motor yachts, air conditioning or heating load, seasonal berth holders, anyone staying aboard, or a mix of vessel sizes that makes a flat fee indefensible. If power disputes at checkout are a recurring annoyance at your property, this is for you.

Metering pays off where consumption varies and matters: docks with larger motor yachts, air conditioning or heating load, seasonal berth holders, anyone staying aboard, or a mix of vessel sizes that makes a flat fee indefensible. If power disputes at checkout are a recurring annoyance at your property, this is for you.

It is not worth the exercise for two day berths used by small boats that barely plug in, where a modest flat fee is simpler and nobody is losing much. It is also not an electrical installation service, so the pedestal work at the property remains a matter for your own contractors. Saying that plainly is part of a serious evaluation, and it is the answer any vendor should be willing to give.

It is not worth the exercise for two day berths used by small boats that barely plug in, where a modest flat fee is simpler and nobody is losing much. It is also not an electrical installation service, so the pedestal work at the property remains a matter for your own contractors. Saying that plainly is part of a serious evaluation, and it is the answer any vendor should be willing to give.

It is not worth the exercise for two day berths used by small boats that barely plug in, where a modest flat fee is simpler and nobody is losing much. It is also not an electrical installation service, so the pedestal work at the property remains a matter for your own contractors. Saying that plainly is part of a serious evaluation, and it is the answer any vendor should be willing to give.

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Excel vs Harba

Excel vs Harba

What a property is choosing between

What a property is choosing between

There are three ways to handle dock electricity, and two of them cost you money quietly.

Properties handling shore power are usually choosing between a flat fee, manual meter readings, and automated metering. Here is how each holds up.

There are three ways to handle dock electricity, and two of them cost you money quietly.

Properties handling shore power are usually choosing between a flat fee, manual meter readings, and automated metering. Here is how each holds up.

Manual meter readings

Manual meter readings

HarbaPower

HarbaPower

Accuracy

Accuracy

Accurate when the round happens, estimated when it does not

Accurate when the round happens, estimated when it does not

Actual consumption per pedestal, per stay

Actual consumption per pedestal, per stay

Staff effort

Staff effort

A pontoon round and a transcription step

A pontoon round and a transcription step

Readings arrive without anyone walking the dock

Readings arrive without anyone walking the dock

Disputes

Disputes

Depends who wrote the number down

Depends who wrote the number down

Rate, readings and arithmetic all visible

Rate, readings and arithmetic all visible

Audit trail

Audit trail

A meter book, if it can be found

A meter book, if it can be found

Berth, vessel, dates and reading in one record

Berth, vessel, dates and reading in one record

Long stays and liveaboards

Long stays and liveaboards

Workable with discipline

Workable with discipline

Billed on a cycle from recorded consumption

Billed on a cycle from recorded consumption

What finance sees

What finance sees

A monthly total to take on trust

A monthly total to take on trust

Power revenue against the property's own supply

Power revenue against the property's own supply

Berth & mooring visibility

Excel at the resort dock

Availability depends on manual updates and whoever holds the current file during a busy August

Harba

A live operational view of every berth, mooring and pole, with occupancy, bookings and payment status

Yacht guest arrivals

Excel at the resort dock

Confirmation by email and phone; the dock team is surprised by arrivals the front desk already knew about

Harba

Advance booking and guest workflows; the dock is ready before the tender ties up

Guest payments & invoicing

Excel at the resort dock

Mooring charges sit outside the berth sheet; chasing after departure and late reconciliation

Harba

Guest payments, invoicing and billing built into the operating system, in € and Mediterranean-native formats

Yacht & guest records

Excel at the resort dock

Vessel dimensions and visit history scattered across files, with no connection to the guest’s property profile

Harba

CRM holds guest, vessel and service context in one place; the dock team sees what the concierge knows

Shore power

Excel at the resort dock

Electricity estimated at checkout, creating disputes with high-spend guests

Harba

Metered automatically per pedestal and billed cleanly through HarbaPower

Marina revenue & P&L

Excel at the resort dock

Berth, mooring, power and service income tracked in a separate file the GM cannot interrogate cleanly

Harba

All dock revenue visible, attributable and ready to reconcile against the property P&L

See your own pedestals and tariff in the model

See your own pedestals and tariff in the model

If power at your dock is estimated, disputed or simply absorbed, metering turns it into a measured charge with an audit trail. Book a demo and bring your pedestal types, your electricity rate and your berth layout, and the numbers can be built against your dock rather than a generic example.

If power at your dock is estimated, disputed or simply absorbed, metering turns it into a measured charge with an audit trail. Book a demo and bring your pedestal types, your electricity rate and your berth layout, and the numbers can be built against your dock rather than a generic example.

Close the Books Faster

Close the Books Faster

Sync billing, invoices, and payouts with your preferred back office.

Sync billing, invoices, and payouts with your preferred back office.

Join Dry Stack Operators Who Already Trust Harba

Join Dry Stack Operators Who Already Trust Harba

Learn why marinas across the world use Harba to run their dry stacks more efficiently.

Learn why marinas across the world use Harba to run their dry stacks more efficiently.

"Try Harba – you and your customers won’t regret it! Harba helped us to increase productivity as well as to improve our customer experience through quick and safe payments and check-in. Our boaters love it! I also like the enthusiasm of the development team at Harba – they will create the best possible solution for your unique marina needs."

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Samantha King

Director at Oban Marina, Scotland

“Excellent system for managing your marina. I really enjoy the dashboard. HarbaMaster makes it so easy to see my berth availability and marina guest data. The support and assistance are magnificent as well!”

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Urban Engberg

Harbormaster. at Århus Nordhavn, Denmark

“HarbaMaster saves us time and the Harba team give us an opportunity to be part of the development process. Bookkeeping work like registration of payments and invoices happens automatically, and it saves us a lot of time. It’s been a worthwhile collaboration and the company has been very accommodating.”

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Carl Erik Juel Hansen

Chairman at Sejlforeningen Vikingen, Denmark

"The integration between the APP, the harbormaster and the kiosk (I have two). It is super easy to send an invoice on email and reminders on SMS or Email. Just a super nice integrated system I have a fantastic total overview of five harbors guests and residents."

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Torben Østerby

Habormaster at Sønderborg Marina, Denmark

“HarbaMaster has revolutionized our marina management and invoicing process!

My previous method of manually invoicing berth holders would take days, now only takes minutes! The software is easy to navigate and operate.

Whenever I think of a new feature that would make the system better, the team at Harba are super keen to hear my suggestions, discuss them and start working on implementation.

Highly recommended.”

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Peter Leonard

Owner at Peter Leonard Marine, England

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Learn how Harba helps Mediterranean resorts manage yacht arrivals, berth operations, guest payments and marina revenue.

Learn how Harba helps Mediterranean resorts manage yacht arrivals, berth operations, guest payments and marina revenue.

How does HarbaPower meter shore power at each berth?

Consumption is read per pedestal and recorded against the berth, the vessel and the dates of the stay, so the charge is calculated from actual use on your published rate rather than from an estimate at departure. Pedestals can also be switched remotely, so power follows the stay instead of staying on between vessels.

Do we have to replace our existing pedestals to meter power?

How do yacht guests pay for shore power at a resort dock?

Can we include a power allowance in the berth rate or add a standing charge?

Can we meter only some berths to begin with?

How does shore power revenue reach our reporting and the property accounts?

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Ready to Modernize Your Dry Stack?

Let’s walk through your lifts, racks, and billing together.

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Ready to Modernize Your Dry Stack?

Let’s walk through your lifts, racks, and billing together.

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Ready to Modernize Your Dry Stack?

Let’s walk through your lifts, racks, and billing together.