Marina Management Software vs. Excel

Marina Management Software vs. Excel

Marina Management Software vs. Excel

A waterfront hotel can run day berths and tender arrivals on one live system, so every slot is booked, every arrival is expected and every charge is captured, without a radio call to find out whether space is free. Today the waterfront is commonly run on a paper list and whoever happens to be on the dock. Harba is the operating system for the dock, and it sits alongside Opera, Mews, Cloudbeds or your internal stack. PMS for the room, Harba for the dock.


Configured per property, based on the number of day berths and tender slots and the scale of your waterfront. A demo confirms the right setup.

A waterfront hotel can run day berths and tender arrivals on one live system, so every slot is booked, every arrival is expected and every charge is captured, without a radio call to find out whether space is free. Today the waterfront is commonly run on a paper list and whoever happens to be on the dock. Harba is the operating system for the dock, and it sits alongside Opera, Mews, Cloudbeds or your internal stack. PMS for the room, Harba for the dock.


Configured per property, based on the number of day berths and tender slots and the scale of your waterfront. A demo confirms the right setup.

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Day berths and tender slots turn over too fast for a paper list to keep up

Day berths and tender slots turn over too fast for a paper list to keep up

A day berth is difficult to keep track of, because it may turn over three times between breakfast and dinner. A yacht anchored offshore sends a tender in for lunch, another arrives for the spa, a third wants an hour at the dock while guests are collected. On a paper list nobody knows what is free ten minutes from now, so the answer given to a guest is a guess, arrivals overlap at the same slot, and the charges that were never written down are never billed. The property looks improvised at exactly the moment a high-spend guest is forming an impression.

A day berth is difficult to keep track of, because it may turn over three times between breakfast and dinner. A yacht anchored offshore sends a tender in for lunch, another arrives for the spa, a third wants an hour at the dock while guests are collected. On a paper list nobody knows what is free ten minutes from now, so the answer given to a guest is a guess, arrivals overlap at the same slot, and the charges that were never written down are never billed. The property looks improvised at exactly the moment a high-spend guest is forming an impression.

PMS for the room. Harba for the dock, including the slots that turn over hourly.

PMS for the room. Harba for the dock, including the slots that turn over hourly.

PMS for the room. Harba for the dock, including the slots that turn over hourly.

Harba holds what the accommodation model does not: day berths and tender slots with real dimensions, vessels with length and beam, availability tracked hour by hour, and charges captured as the tender ties up. Your PMS keeps rooms, rates, folios and distribution exactly as they are. The result is a waterfront that runs to the same standard as the front desk, and the thing that gets replaced is the paper list and the radio call.

Harba holds what the accommodation model does not: day berths and tender slots with real dimensions, vessels with length and beam, availability tracked hour by hour, and charges captured as the tender ties up. Your PMS keeps rooms, rates, folios and distribution exactly as they are. The result is a waterfront that runs to the same standard as the front desk, and the thing that gets replaced is the paper list and the radio call.

What Harba runs on a waterfront that turns over hourly

What Harba runs on a waterfront that turns over hourly

Day berths and tender positions sit on a live map with availability tracked by the hour, so anyone can see what is free at three o'clock without finding the person holding the list. A slot can be reserved in advance with a stated arrival time, which means the dock team knows what is coming rather than reacting to it, and repeat visitors and regular tender runs can book through guest self-service instead of calling ahead each time. Vessel and tender records carry length and beam, so a boat is matched to a slot that actually fits rather than judged on sight as it approaches.


On the commercial side, the charge is raised as the tender ties up and settled at the dock by card or on account, which matters because much of this traffic is not staying at the hotel and has no room bill to charge against. Metered shore power covers anything that plugs in, and slot utilisation and revenue reporting give finance figures they can reconcile alongside rooms, food and beverage and spa. The full picture of running the dock without touching the system that runs your rooms is on the page about marine operations alongside your PMS.

Day berths and tender positions sit on a live map with availability tracked by the hour, so anyone can see what is free at three o'clock without finding the person holding the list. A slot can be reserved in advance with a stated arrival time, which means the dock team knows what is coming rather than reacting to it, and repeat visitors and regular tender runs can book through guest self-service instead of calling ahead each time. Vessel and tender records carry length and beam, so a boat is matched to a slot that actually fits rather than judged on sight as it approaches.


On the commercial side, the charge is raised as the tender ties up and settled at the dock by card or on account, which matters because much of this traffic is not staying at the hotel and has no room bill to charge against. Metered shore power covers anything that plugs in, and slot utilisation and revenue reporting give finance figures they can reconcile alongside rooms, food and beverage and spa. The full picture of running the dock without touching the system that runs your rooms is on the page about marine operations alongside your PMS.

Built for waterfront hotels with tender traffic, day berths or a busy hour-by-hour dock

Built for waterfront hotels with tender traffic, day berths or a busy hour-by-hour dock

Built for waterfront hotels with tender traffic, day berths or a busy hour-by-hour dock

Harba fits waterfront and island properties where yachts anchor offshore and send tenders in, where day berths are sold to guests and non-residents, or where the dock turns over several times a day and the property has no reliable picture of it. If the answer to "is there space at three o'clock" is currently a radio call, this is for you.

Harba fits waterfront and island properties where yachts anchor offshore and send tenders in, where day berths are sold to guests and non-residents, or where the dock turns over several times a day and the property has no reliable picture of it. If the answer to "is there space at three o'clock" is currently a radio call, this is for you.

Harba fits waterfront and island properties where yachts anchor offshore and send tenders in, where day berths are sold to guests and non-residents, or where the dock turns over several times a day and the property has no reliable picture of it. If the answer to "is there space at three o'clock" is currently a radio call, this is for you.

It is not a fit for a property with a single tender slot used twice a week, where a paper note is genuinely enough. It is not a PMS replacement, and it is not a berth-finding app for boaters. Saying that plainly is part of a serious evaluation, and it is the answer any vendor should be willing to give.

It is not a fit for a property with a single tender slot used twice a week, where a paper note is genuinely enough. It is not a PMS replacement, and it is not a berth-finding app for boaters. Saying that plainly is part of a serious evaluation, and it is the answer any vendor should be willing to give.

It is not a fit for a property with a single tender slot used twice a week, where a paper note is genuinely enough. It is not a PMS replacement, and it is not a berth-finding app for boaters. Saying that plainly is part of a serious evaluation, and it is the answer any vendor should be willing to give.

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Excel vs Harba

Excel vs Harba

What a property is choosing between

What a property is choosing between

Properties handling day berths and tenders are usually choosing between a paper list, configuring the PMS, or a system built for the dock. Here is how each holds up against a waterfront that turns over hourly.

Properties handling day berths and tenders are usually choosing between a paper list, configuring the PMS, or a system built for the dock. Here is how each holds up against a waterfront that turns over hourly.

Configuring the PMS

Configuring the PMS

Harba

Harba

Knowing what is free

Knowing what is free

Designed around overnight stays

Designed around overnight stays

Live availability by slot and by hour

Live availability by slot and by hour

Tender arrivals

Tender arrivals

No concept of a tender or a vessel

No concept of a tender or a vessel

Booked in advance, with the dock expecting them

Booked in advance, with the dock expecting them

Fitting the boat to the slot

Fitting the boat to the slot

Encoded into rate codes, until it fails

Encoded into rate codes, until it fails

Matched on length and beam

Matched on length and beam

Capturing the charge

Capturing the charge

Keyed in later by the front desk

Keyed in later by the front desk

Raised as the tender ties up

Raised as the tender ties up

Non-resident visitors

Non-resident visitors

No folio to charge against

No folio to charge against

Settled at the dock by card or on account

Settled at the dock by card or on account

What management sees

What management sees

Merged into room revenue

Merged into room revenue

Slot utilisation and revenue per slot

Slot utilisation and revenue per slot

Berth & mooring visibility

Excel at the resort dock

Availability depends on manual updates and whoever holds the current file during a busy August

Harba

A live operational view of every berth, mooring and pole, with occupancy, bookings and payment status

Yacht guest arrivals

Excel at the resort dock

Confirmation by email and phone; the dock team is surprised by arrivals the front desk already knew about

Harba

Advance booking and guest workflows; the dock is ready before the tender ties up

Guest payments & invoicing

Excel at the resort dock

Mooring charges sit outside the berth sheet; chasing after departure and late reconciliation

Harba

Guest payments, invoicing and billing built into the operating system, in € and Mediterranean-native formats

Yacht & guest records

Excel at the resort dock

Vessel dimensions and visit history scattered across files, with no connection to the guest’s property profile

Harba

CRM holds guest, vessel and service context in one place; the dock team sees what the concierge knows

Shore power

Excel at the resort dock

Electricity estimated at checkout, creating disputes with high-spend guests

Harba

Metered automatically per pedestal and billed cleanly through HarbaPower

Marina revenue & P&L

Excel at the resort dock

Berth, mooring, power and service income tracked in a separate file the GM cannot interrogate cleanly

Harba

All dock revenue visible, attributable and ready to reconcile against the property P&L

Going live starts with the slots you actually sell

Going live starts with the slots you actually sell

Going live starts with the slots you actually sell

The rollout runs in three stages so the waterfront keeps operating:

  1. Map the slots. Day berths and tender positions with their real dimensions, plus the hours each is available and the rates that apply.

  2. Switch on booking and payment. Advance slot booking, arrival visibility for the dock team, and charges settled at the dock.

  3. Add power and reporting. Metered shore power where relevant, then slot utilisation and revenue reporting once the core is trusted.

The rollout runs in three stages so the waterfront keeps operating:

  1. Map the slots. Day berths and tender positions with their real dimensions, plus the hours each is available and the rates that apply.

  2. Switch on booking and payment. Advance slot booking, arrival visibility for the dock team, and charges settled at the dock.

  3. Add power and reporting. Metered shore power where relevant, then slot utilisation and revenue reporting once the core is trusted.

The rollout runs in three stages so the waterfront keeps operating:

  1. Map the slots. Day berths and tender positions with their real dimensions, plus the hours each is available and the rates that apply.

  2. Switch on booking and payment. Advance slot booking, arrival visibility for the dock team, and charges settled at the dock.

  3. Add power and reporting. Metered shore power where relevant, then slot utilisation and revenue reporting once the core is trusted.

For Mediterranean properties with a defined peak, the aim is to be live before the season demands it rather than mid-August.

For Mediterranean properties with a defined peak, the aim is to be live before the season demands it rather than mid-August.

For Mediterranean properties with a defined peak, the aim is to be live before the season demands it rather than mid-August.

See your own waterfront running on live availability

If the answer to whether there is space at three o'clock is currently a radio call, the fix is one live picture of every slot. Book a demo and bring your day berth and tender positions, your rates and a typical busy day, and walk through what the waterfront would look like next season.

If the answer to whether there is space at three o'clock is currently a radio call, the fix is one live picture of every slot. Book a demo and bring your day berth and tender positions, your rates and a typical busy day, and walk through what the waterfront would look like next season.

Close the Books Faster

Close the Books Faster

Sync billing, invoices, and payouts with your preferred back office.

Sync billing, invoices, and payouts with your preferred back office.

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Learn why marinas across the world use Harba to run their dry stacks more efficiently.

Learn why marinas across the world use Harba to run their dry stacks more efficiently.

»Prøv Harba - du og dine gæster vil ikke fortryde det! Harba hjalp os med at øge produktiviteten og forbedre vores kundeoplevelse gennem hurtige og sikre betalinger og check-in. Vores sejlere elsker det! Jeg kan også godt lide entusiasmen hos udviklingsteamet hos Harba - de er dedikerede til at skabe den bedst mulige løsning til dine unikke behov.«

Forfatterbillede 01

Samantha King

Direktør i Oban Marina, Skotland

»Fremragende system til administration af din havn. Jeg sætter særligt pris på dashboardet. HarbaMaster gør det nemt at se mine tilgængelige bådpladser og data om havnens gæster. Supporten og hjælpen er også fantastisk!«

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Urban Engbjerg

Havnemester i Århus Nordhavn, Danmark

»HarbaMaster sparer os tid, og Harba-teamet giver os mulighed for at være en del af udviklingsprocessen. Bogholderiarbejde som registrering af betalinger og fakturaer sker automatisk, og det sparer os for en masse tid. Det har været et værdifuldt samarbejde, og virksomheden har været meget imødekommende.«

Forfatterbillede 02

Carl Erik Juel Hansen

Formand for Sejlforeningen Vikingen, Danmark

»God integrationen mellem app'en, havnefogeden og kiosken (jeg har to). Det er supernemt at sende en faktura på e-mail og påmindelser på SMS eller e-mail. Det er bare et supergodt integreret system, hvor jeg har et fantastisk samlet overblik over fem havnes gæster og beboere.«

Forfatterbillede 03

Torben Østerby

Havnefoged ved Sønderborg Havn, Danmark

»HarbaMaster har revolutioneret vores havneadministration og faktureringsproces!

Tidligere tog manuel fakturering flere dage, nu tager det kun minutter! Softwaren er nem at navigere i og betjene.

Hver gang jeg kommer i tanke om en ny funktion, der kan gøre systemet bedre, er teamet hos Harba meget ivrige efter at høre mine forslag, diskutere dem og begynde at arbejde på implementeringen.

Kan varmt anbefales.«

Forfatterbillede 06

Peter Leonard

Ejer af Peter Leonard Marine, England

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Learn how Harba helps Mediterranean resorts manage yacht arrivals, berth operations, guest payments and marina revenue.

Learn how Harba helps Mediterranean resorts manage yacht arrivals, berth operations, guest payments and marina revenue.

How is a day berth different from an overnight berth booking?

A day berth is sold by the hour or the part-day rather than the night, and it may turn over several times in a day, so availability has to be tracked by time rather than by date. That is why a system built around overnight stays struggles with it, and why a paper list falls behind as soon as the waterfront gets busy.

Can yacht tender arrivals be booked in advance at a hotel dock?

How do non-resident visitors pay for a day berth?

Does day berth management replace our hotel PMS?

What does day berth and tender management cost for a hotel?

What will management see about day berth and tender usage?

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Skal du prøve de syv haves bedste system til havneadministration?

Vi ved, at det ikke er nemt at vælge dit nye styringssystem til din havn, men vi er sikre på, at vi kan tilbyde dig den bedste løsning. Book en demo i dag, og lad os vise dig, hvor nemt det kan være at drive en havn.

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Skal du prøve de syv haves bedste system til havneadministration?

Vi ved, at det ikke er nemt at vælge dit nye styringssystem til din havn, men vi er sikre på, at vi kan tilbyde dig den bedste løsning. Book en demo i dag, og lad os vise dig, hvor nemt det kan være at drive en havn.

CTA Image

Skal du prøve de syv haves bedste system til havneadministration?

Vi ved, at det ikke er nemt at vælge dit nye styringssystem til din havn, men vi er sikre på, at vi kan tilbyde dig den bedste løsning. Book en demo i dag, og lad os vise dig, hvor nemt det kan være at drive en havn.